This Privacy Policy describes how Deeksha Speech Therapy Solutions ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our website, WhatsApp communication channel, or request appointments and therapy services.
We are committed to safeguarding your privacy and handling your data in a lawful, fair, and transparent manner under applicable laws, including India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and, where relevant, international best practices (e.g., GDPR).
Deeksha Speech Therapy Solutions
Thiruvananthapuram, Kerala, India
Email: info@deekshaspeechtherapy.com
This policy applies to:
Children’s data: We provide paediatric services. Any child-related information is collected from the parent/guardian/authorized caregiver only.
We use Meta’s WhatsApp Cloud API to communicate with you. Your messages may be processed by Meta Platforms in accordance with their terms and privacy policy. Do not share highly sensitive medical information over WhatsApp; we will provide secure alternatives for such details.
We may also use trusted service providers for:
All vendors are bound by confidentiality and data protection obligations.
We retain information only as long as necessary for the purposes described above, or as required by law and professional guidelines. When no longer needed, we securely delete or anonymize data.
We employ reasonable administrative, technical, and physical safeguards, including access controls, encryption-in-transit, and regular reviews. No method of transmission or storage is fully secure; please avoid sending highly sensitive details via WhatsApp.
We may use essential cookies for site functionality and optional analytics to improve the user experience. You can manage cookies through your browser settings.
Subject to applicable law, you may request to:
To exercise rights, contact us at info@deekshaspeechtherapy.com.
For under-18 clients, we collect information only from parents/guardians or authorized caregivers. We provide clear guidance on appropriate channels for sharing therapy-related information.
Where data is processed or stored outside India, we implement appropriate safeguards and ensure vendors provide an adequate level of protection.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.
If you have questions about this policy or your data, please contact:
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